A commitment to transparency, integrity, and old-school customer service.
We believe our old school approach to customer service is the best in the industry. We take pride in our work and know how important each customer is to us.
We assure a pleasurable transaction. Our pride in customer service and a personal transaction is what makes us who we are. Our reputation and feedback says it all!
Madison's Music LLC is committed to protecting your privacy. Madison's Music LLC does not sell, trade or rent your personal information to others.
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
We will not sell or disclose any information that identifies you to a third party.
Shipping Time: Please allow two business days to receive your tracking information. We reserve the right to choose the best carrier we see fit to help ensure a timely safe delivery of your order.
HAZMAT NOTICE: Please know that all aerosol must be shipped ground and marked as hazardous materials. If you are in a rush please reach out for an ETA on your order.
Payment: We accept MasterCard, Visa, American Express, Discover, Debit, and PayPal. Sales tax will be charged for items shipped to Ohio.
Return Policy: After receiving the item, please contact us within 14 days. Refund will be given as money back or item exchanged (buyer's choice). Buyer will be responsible to pay for return shipping.
Color Variations: While all of our products are photographed to the best of our ability, there may still be variations in the color of our product as each color may look different on various viewing screens.
Your privacy is important to us. Keeping your data safe and increasing transparency are important to us. We have prepared this privacy statement to give you a better understanding of our information collection and use policies. This policy discloses how we collect, protect, use and share information gathered about you on our Web site.
While visiting our site there are opportunities for you to contact us for additional information. The information voluntarily supplied by you may include: name, address, email address, mailing address, telephone number, fax number, and various demographic facts. Depending on what your inquiry is, we may also need to collect other personal information.
How We Use the Information: Madisons Music LLC may use the information you provide about yourself to fulfill your requests for our brochures or additional information and to respond to your inquiries. We may use non-personally identifiable information (browser type, operating system) to improve the design and content of our site.
We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. Madisons Music LLC’s privacy policy is subject to change at any time and without notice.
Stratocaster®, Strat®, Telecaster®, Tele®, Jazzmaster®, Fender®, Jaguar®, Mustang®, P-Bass®, J-Bass®, and Esquire® are registered trademarks of Fender Musical Instruments Corporation. Kluson® is a registered trademark of WD Music.
